Spares & Service

BCH is fully committed to providing all of its customers with a world class after-sales service. As part of this service, we offer a full range of replacement parts for both new and existing plant and equipment.

Spares Department

BCH is fully committed to providing all of its customers with a world class after-sales service. As part of this service, we offer a full range of replacement parts for both new and existing plant and equipment.

  • BCH only supply spare parts of guaranteed quality to ensure your equipment can always achieve optimum performance.
  • All new equipment is supplied with a detailed spare parts list, with all critical items clearly identifiable. All spare parts lists clearly state delivery timescales for components.
  • Our dedicated spares team use our extensive state-of-the-art database to quickly and accurately identify and source all the parts you may require. 
  • Fast-track, in house manufacture of critical components allows us to ensure we always hit our delivery commitments.
  • Bespoke part numbering to make part ordering easy.
  • Extensive stocks of frequently used parts held at our manufacturing base.
  • World-wide parts shipments using the most efficient transportation methods.
  • Spare parts monitoring to ensure your stock levels are maintained and to assess excessive usage trends. If trends appear we offer advice and backup via our service department, who can carry out system health checks on client sites.
  • We can offer assistance with the installation of spare parts on your site by supplying qualified fitters, which can dramatically cut down time.
  • Priority access to our calibration and service engineers if urgent process assistance is required relating to spare parts.
  • System health checks can be arranged to assess plant efficiency and advise on specific spares and maintenance scheduling. 

Service Department

BCH offer a range of service packages designed to provide a level of service cover to suit each customer’s individual requirements. 

We pride ourselves on our ability to make sure that your processes run smoother and to optimum efficiency, all in accordance with the original design parameters.

Enter into a service agreement with BCH and you are investing in:

  • Optimum plant efficiency
  • Reduced down time
  • Maximised output (increased market share, competitiveness and profitability)
  • Sustainable superior quality and batch repeatability
  • Reduced energy consumption
  • Increase the life-span of expensive plant and equipment
  • Access to all upgrade options as technology improves
  • Priority access to spares of guaranteed quality
  • An initial plant health check, followed by scheduled visits every 6 months to maintain plant performance. (If you are interested in servicing your equipment we can arrange for a site visit by one of our engineers to discuss the benefits, and also to carry out a brief health check of your plant free-of-charge.)
  • Scheduled calibration visits for temperature probes and pressure transducers
  • Share/inform the latest innovative processes and ideas, together with upgrade options as they become available

All our fully qualified engineers entering your sites are accredited with IOSH SPA Safety passports and BCH is a member of the National Britannia safe contractor scheme. 

Calibration Services

BCH offer an on-site calibration service for plant temperature probes and pressure transducers. During a calibration visit, one of our qualified engineers can remove your instruments and calibrate them immediately on-site. Once calibrated to UKAS traceable standards, a calibration certificate will be generated immediately, and issued to the site engineers or your quality department. 

Why calibrate? 

The benefits speak for themselves:

  • Accurate temperature control can help optimise plant efficiency. 
  • Traceable cook/cool results guaranteed to national standards.
  • Batch repeatability for quality departments
  • The ability to meet strict supermarket quality and traceability requirements
  • Reduce energy consumption for running equipment, thus reducing energy costs and helping to meet government efficiency targets.
  • Immediate spare and replacement parts of guaranteed quality can be supplied and fitted in the event that the instrumentation is faulty. 

Remove the hassle of always trying to organise and schedule instruments:

Let us do that for you by scheduling visits for every 6 months.

Why not save costs and arrange for a full service visit at the same time?


If you require any further information, require a quotation, service visit/contract, part information or interested in optimising the efficiency of your equipment please contact us below.

Contact Us

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